Privacy Policy

Personal Data We Collect

We collect personal information that you provide when purchasing a product from us. This may include your name, billing and delivery address, email address, telephone number, payment-related information, and order details.

How We Use Your Personal Data

We use your personal data only where necessary to process and fulfil your order, arrange delivery of the products you purchase, and contact you about your order. This may include sending order confirmations, delivery updates, responding to customer-service requests, or contacting you if an issue arises with your purchase.

Confidentiality and Protection of Your Data

We treat your personal data as confidential. We use appropriate technical and organisational measures designed to protect it from unauthorised access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure; however, we take reasonable steps to safeguard the personal information entrusted to us.

Sharing of Personal Data

We do not sell your personal data. We share it only with trusted service providers where necessary to process payment, deliver your order, provide customer support, or comply with legal obligations. These providers may include payment processors and delivery partners, and they may use your data only to provide services on our behalf.

Contact

If you have questions about how we collect, use, or protect your personal data, please contact us at business.monotides@gmail.com.